Apple said that the affected wall adapters shipped between 2003 and 2015 with Mac and certain iOS devices. Apple also says the adapters were included in the Apple World Travel Kit. The company says that it is aware 12 issues worldwide. The recall does not affect any of Apple’s USB power adapters or customers in Canada, China, Hong Kong, Japan, United Kingdom, and the United States. Customers who would like take participate in the voluntary recall and exchange program should visit Apple’s.

The company is asking that users stop using the affected wall adapters and exchange them for new, redesigned choices. Last year, Apple issued a recall for the in which the speaker could overheat and create a fire risk. Also last year the company for the rear camera on select iPhone 6 and iPhone 6 Plus devices. Important Notice for Certain AC Wall Plug Adapters & World Travel Adapter Kit Customers Voluntary Recall and Exchange Program CUPERTINO, California — January 28, 2016 — Apple® today announced a voluntary recall of AC wall plug adapters designed for use in Argentina, Australia, Brazil, Continental Europe, New Zealand and South Korea. In very rare cases, affected Apple two-prong wall plug adapters may break and create a risk of electrical shock if touched. These wall plug adapters shipped with Mac® and certain iOS devices between 2003 and 2015 and were also included in the Apple World Travel Adapter Kit. Apple is aware of 12 incidents worldwide.

The recall does not affect any other Apple AC wall plug adapters designed for Canada, China, Hong Kong, Japan, United Kingdom, United States or any Apple USB power adapters. Because customer safety is the company’s top priority, Apple is asking customers to stop using affected plug adapters. Customers should visit for details about how to exchange the affected adapters for new, redesigned ones.

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An affected two-prong plug adapter has either four or five characters or no characters on the inside slot where it attaches to the main Apple power adapter. Visit the for more details on how to identify an affected adapter. Apple revolutionized personal technology with the introduction of the Macintosh in 1984. Today, Apple leads the world in innovation with iPhone, iPad, Mac, Apple Watch and Apple TV.

Apple’s four software platforms — iOS, OS X, watchOS and tvOS — provide seamless experiences across all Apple devices and empower people with breakthrough services including the App Store, Apple Music, Apple Pay and iCloud. Apple’s 100,000 employees are dedicated to making the best products on earth, and to leaving the world better than we found it. Just did chat in France. They said it wasn’t really up and running here on the continent yet and would call me tomorrow.

I advertised 9To5Mac;) as i was apparently her first call on the matter. I actually bought my charger standalone, so the serial number of my devices is kind of irrelevant and she didn’t insist on it.

I also mentioned my Apple Battery charger bit – which has exactly the same markings- she thought it would be covered. As it’s voluntary recall rather than a legal one, i suspect they will be happy not to replace old stuff that’s no longer sold, but i will push it. If there’s a risk its going to overheat i dont want my battery charger – designed to be left in constantly with the much vaunted smart charging function – i want it safe.

Apple has removed its on.com at some point in the past few days. The tool enabled users to enter the serial number or IMEI of an iPhone,, or and find out if the device is secured with Activation Lock, helping buyers avoid purchasing a device locked to another user. An individual purchasing a used iPhone on eBay or another website, for example, was able to request the device's serial number and use Apple's tool to verify that Activation Lock had been turned off. If the device was still locked, or if the seller refused to provide the serial number, then it was likely lost or stolen.

The iCloud page where the tool was available now aka 404 error. Apple also removed the following reference to the tool from a related earlier this week: How do I check for Activation Lock before purchasing a used device? When you buy an iPhone, iPad, iPod touch, or from someone other than Apple or an authorized Apple reseller, it is up to you to ensure that the device is erased and no longer linked to the previous owner’s account.

You can check the current Activation Lock status of a device when you visit icloud.com/activationlock from any Mac or PC.Apple has not explained why it removed the page. The company did not immediately respond to a request for comment. Activation Lock, enabled automatically when you turn on Find My iPhone, is designed to prevent anyone else from using your iPhone, iPad, iPod touch, or Apple Watch if it is ever lost or stolen.

A device with Activation Lock enabled requires the owner's Apple ID and password before it can be used, even if it is erased or reactivated. Last year, a number of users who purchased a brand new iPhone experienced an Activation Lock issue where their device was.

Apple disabled Activation Lock for affected users upon being provided proof of purchase, but it is unclear if the strange issue factored into the page's removal. Activation Lock was. The tool to check the Activation Lock status of a device had been available. It was probably because the bad guys were using it as well. They wouldn't just take it down for no reason. The con's outweigh the pro's on this occasion. There's no 'probably' about it.

There's video showing Chinese operations set up to reset the serial numbers ('//www.youtube.com/shared?ci=ImXgMoviQD0') of stolen iOS devices in mass quantities, and Apple's Activation Lock checker is a vital part of the process. And then you have a lot of news recently about brand new iPhones being locked to an Apple ID right out of the box ('//www.macrumors.com/2016/10/05/iphone-activation-lock-wrong-apple-id-issues/') because their legitimate serial numbers have been illegally assigned to a stolen device. It's a tough problem to solve, but until Apple has a solution, they're not going to continue helping thieves.

Thats not what I asked Very well. If you watch the video ('//www.youtube.com/shared?ci=ImXgMoviQD0'), you will see that these thieves use software to generate a bunch of new 'potential' replacement serial numbers. However, there is no way to know if the serial number is currently locked or not. Only Apple's Activation Lock tool (now removed) can tell them that. Without the tool, they can go ahead and take a guess, and pick a serial for reassignment.

But they won't know if that serial is locked or not until they solder the flash chip back into the device, power it up, and attempt activation. If you're dedicated, you can keep trying until you get lucky, or destroy the device in the process of desoldering/resoldering the flash chip. But as far as mass theft goes, it becomes a lot less feasible, as the process just potentially got a lot more time-consuming. There's no 'probably' about it. There's video showing Chinese operations set up to reset the serial numbers ('//www.youtube.com/shared?ci=ImXgMoviQD0') of stolen iOS devices in mass quantities, and Apple's Activation Lock checker is a vital part of the process.

And then you have a lot of news recently about brand new iPhones being locked to an Apple ID right out of the box ('//www.macrumors.com/2016/10/05/iphone-activation-lock-wrong-apple-id-issues/') because their legitimate serial numbers have been illegally assigned to a stolen device. It's a tough problem to solve, but until Apple has a solution, they're not going to continue helping thieves. Well they are two excellent examples and people are still asking why they've removed this. Why the heck does Apple keep removing helpful features?

I swear, every week there's something that Apple gets rid of. What is going on?? Tim Cook is on a role. Between changing the font on apple.com and now this, 2017 is the greatest year ever for Apple!

Now Tim just needs to release some new watch bands. The icing on the cake if you will! Unfortunately, I too first thought the same when I read this article. Sad that this is the first thing now you think about when apple does something.' How can I (Tim-Apple) make more money.

Because Apple cannot compete any longer and so they are building walls and trying to force people to spend money and or stay inside their ecosystem that is dying This is awful and petty. You, and those like you, are worthy of ridicule, and this community is set back by your presence in it. You contribute nothing, except spewing the same loud-mouthed talking points and the same old, tired strawman arguments as you take awkward, clumsy, impotent swings in the air, throwing your tantrum at Apple, Cook, Trump, or whoever mildly annoys you today. Please do all of us a favor and have the discipline to read a couple pages of a thread before you assume you're just smarter than everyone else and waste our time by blasting out whatever special, off-topic thoughts happen to enter your head.

Had you done so, you would have realized that a perfectly good explanation for the Activation Lock tool's removal has already been posted and is being discussed by those of us who are actually here to learn something.